When Can You Get a Refund?
We want you to be fully satisfied with your purchase! You're eligible for a full refund within 30 days of your purchase — no questions asked.
Which products are included?
The 30-day money-back guarantee applies to following products:
- Bloc Premium
- Mail Hub Premium
- MultiMail Premium
- MultiMessenger Premium
How to Request a Refund
Just email us at support@getbloc.appwith your purchase details. We'll handle it promptly.
Once a refund is processed:
- Access to premium features is revoked.
- Refunds are issued via our payment provider Lemon Squeezy LLC to your original payment method and may take up to 10 days to appear on your statement.
Disputes & Chargebacks
If a chargeback or payment dispute is initiated without first contacting us, access to all premium features will be immediately revoked. In some cases, we may also terminate the associated account to prevent abuse.
To avoid disruptions, we strongly recommend reaching out to our support team first — most issues can be resolved quickly and fairly.
Updates to This Policy
We may update this policy as needed. The latest version is always available on our website and applies to all users.
