Refund policy
We understand that sometimes things don’t go as planned. That’s why we’ve put together this Refund Policy to make sure you know your options.
This Refund Policy was last updated October 2024.
When Can You Get a Refund?
If you’ve made a one-time purchase, you can request a refund within 24 hours. We want to help if something isn’t right!
We do not issue refunds on subscription plans but you can cancel anytime and still have access to all the features until the end of your billing period.
Refunds are not available for purchases made for business purposes (B2B).
How to Request a Refund
If you’d like to request a refund for an eligible one-time purchase, just reach out to us at [email protected] within 24 hours of your purchase. Please include your purchase details and let us know why you’re seeking a refund.
What’s Non-Refundable?
Subscriptions are non-refundable once you start them, but you can cancel anytime and still enjoy the benefits until your current billing cycle ends.
Refund Process and Access
If your refund is approved, we’ll issue it to your original payment method. Please keep in mind that this might take a few business days to show up in your account.
Access to premium features will be revoked immediately once the refund is processed.
We handle refunds through Stripe, Inc. to keep everything secure and straightforward.
Keeping You Informed
We may update this policy from time to time to better serve you or meet legal requirements. Always check our website for the latest version, as it applies to everyone.
Frequently asked questions
For any unanswered questions, reach out to our support team via email. We'll respond as soon as possible to assist you.
